Garage door cables are a safety component. When they fray, snap or come off the drum, the door can drop on one side, bind in the track or come down without warning.
Goody Garage Doors repairs and replaces cables for homeowners throughout Phoenix, Mesa, Tucson and the surrounding Arizona communities, with same-day service available. We are licensed and insured in Arizona under ROC #320355.
If a cable has already gone, leave the door where it is. A door running on one cable is unbalanced, and every cycle after that puts load through the opener, the tracks and the remaining cable that none of them were built to take. It is also worth knowing that cables rarely fail on their own. A broken spring throws a shock load onto them, so when we attend a cable call we check the spring system as part of the same visit rather than fixing the symptom and leaving you with the cause.
Cables work with the spring system to control how the door travels. The springs provide the lifting force and the cables transfer it to the bottom corners of the door, keeping both sides moving at the same rate so the door does not rack.
They are also a backup. If a spring lets go, the cables slow the descent rather than letting the door fall. Because they run under the same tension as the springs, damage to a cable affects the whole system rather than one corner of it.
Cable problems usually show themselves before they fail outright, which is worth knowing because catching one early is a routine job and catching one late is an emergency.
Stop using the door if any of these appear. A slack or uneven cable means the door is running out of balance, and left alone it takes the tracks, drums, springs and opener with it.
Call Goody Garage Doors on (602) 607-2226 for same-day cable repair in Phoenix, Mesa and Tucson, AZ.
These attach to a drum at the top of the door and run down to a bracket at the bottom corner of each side. As the torsion spring unwinds it turns the drum, which winds the cable and lifts the door. This is what most modern residential doors across the Phoenix, Mesa and Tucson metros use.
On doors with extension springs, a secondary cable runs through the centre of each spring along the horizontal track. These are not lift cables. Their job is to contain a spring if it snaps, so it does not travel across the garage. They are standard practice on every extension spring system, and if yours are missing or damaged we will flag it on any service visit, including a routine maintenance tune-up.
Garage door cables sit under several hundred pounds of tension at all times. Replacing or re-threading one without knowing how to release that tension safely risks the cable snapping back or the door dropping without warning, and the tools for releasing spring tension and respooling a drum correctly are not tools most households own.
For us it is routine work, usually one to two hours in a single visit. Attempting it yourself risks injury, further damage to the door and a repair bill considerably larger than the one you started with.
How much does cable repair cost in Arizona? Pricing depends on cable type, door size and whether the drums or bottom brackets need attention at the same time. We give you the figure before any work starts rather than publishing a range that would not match your door.
Goody Garage Doors licensed technicians release the spring tension safely, replace the cables as a pair, inspect the drums and bottom brackets, re-balance the door and run the safety reversal test before leaving.
We check the spring system on every cable call as a matter of course, because a failed spring is the most common reason a cable unspools in the first place. If the springs are at the end of their life, you will hear that at the time rather than on a second call-out a month later.
No. Keep the door down and call for a same-day repair. A door with a cable off the drum is unbalanced and can drop.
Usually, yes. Both cables are the same age and have run under the same load, so replacing the pair avoids a second call-out and keeps the door balanced.
Often. A spring failure puts a sudden shock load on the cables, which is what makes them unspool, slip the drum or snap. We inspect the whole system rather than just the cable that failed.
On a typical household door, eight to twelve years, though it depends on cycle count and on how well the door has been kept in balance. A door running out of balance wears one cable noticeably faster than the other, which is often the first clue something else is wrong.
We'll get your garage door back in action faster than a jukebox can play a tune! We even offer 24/7 emergency garage door repair service, so you're never stuck in a sticky situation.
Our crew's got more know-how than a doo-wop group! They can handle any repair, big or small, with a smile.
No hidden fees, just honest service like a handshake deal! We'll tell you the price straight up, so you can relax and focus on the good stuff.
We're not happy until you're happy! That's why we offer a satisfaction guarantee on all our repairs. If it ain't groovy, we'll fix it for free!
Marguerite Dolan
9 hours ago
Bailey at Goody Garage was on the job early Saturday morning and helped us get our “very heavy” garage door back up and running! We needed 4 new springs and he was able to get it done that morning. We were able to choose the best type of springs for our garage and was very pleased with the price and service. We would highly recommend Goody Garage Door Service.
Fred Spencer
1 day ago
I needed a garage door repair on a Saturday afternoon and they responded quickly. Aaron was a great communicator and Troy was great repairing my garage door.
Karen Peck
2 days ago
Mr Sanchez was a great help and extremely knowledgeable of what products will work best for my needs.
Tami Crosse
3 days ago
Bailey came out and fixed us right up with 2 new remotes and checking out the current door's overall performance. Would highly recommend.
Dave A.
3 days ago
EXCELLENT SERVICE! Wyatt did a fantastic job on my garage door opener. My old Genie locked up and failed, I called Goody, and they came out within hours, replaced the unit with a more modern and better unit, and he got it up and running in 90 minutes. I couldn't be more pleased with the outcome. Thanks for the great job setting the new one up Wyatt, so glad you were able to do the replacement so fast, and it's perfect.
Alicia Shirota
3 days ago
Goody Garage Doors had appointments available quickly. My technician, Bailey, was polite, friendly and professional. He explained in detail what would need to be done to fix my door, and showed me the areas of concern. He wrote up a detailed estimate, and clearly explained payment and financing options. The work was done quickly, and now I have a working garage door!
Skyler Thompson
3 days ago
I would like to send a huge thank you to Goody Garage Doors in Phoenix Arizona and thank Bailey for giving not only myself but my Mother a little piece of mind. Bailey was extremely helpful, polite, and extremely professional!! I would highly recommend Goody Garage Doors in Phoenix, AZ., to anyone in the needs of any kind of garage repair or any type of garage door issues they are having. Bailey was completely transparent, and met every single one our expectations as a customer.!! Thank you Goody Garage Doors in Phoenix, AZ. and especially Bailey for being honest and informative to all of our needs and requests as a customer!! Thanks again for being honest and understanding! We know who we will choose for any garage door services now and in the future for any type of garage door services/repairs needed on our garage doors!!
Nancy Hier
3 days ago
Great, timely service! Explained set up process in detail for future reference!
Jose Orozco
4 days ago
The tech that came to the house, Joe V. was very professional and knowledgeable. Gave me quotes, took the time to go over the options.
Bill Bailey
4 days ago
He representative for the garage door service a ride promptly and and very little time at in such the situation and offered me a cure for it it's very knowledgeable very friendly
John Ebaugh
4 days ago
Joey came out within hours of my inquiry and gave a detailed explanation of the issues and available options. Also provided a free safety assessment of the entire garage door system. Very happy with his responsiveness and support
Kailey Mullis
4 days ago
Reid was prompt, friendly and honest. My garage door, which was worked on earlier this year by another company, was in pretty bad shape and I was feeling hopeless. Knowing I couldn’t afford to pay for an entire new door, I was skeptical to spend any more money than I already did previously on temporary fixes that would still cost a fortune, but Reid offered a reasonable price and explained what he did well. Glad I reached out and worked with this company.
Sandie Snedden
5 days ago
Rory(spelling?) Was absolutely wonderful! Explained what problem was, gave me options, pleasant just can't rave about him enough! Ist time i have ever given a good review with any of the garage door people I've had in the 24 yrs of living in Az.
Margo Welker
5 days ago
Reed was the BEST! Excellent prices, top notch service. I recommend Reed and Goody. He even helped me change my air filter because of my disability.
Elvira
5 days ago
Wyatt Hadoxx gave us Excellent service. Very professional and accurate. Thank you
Gene Persinger
5 days ago
Very good service. Great guy very helpful and clean. Great service. Thank you
Terrence Verdick
5 days ago
I recently had the pleasure of doing business with GOODY GARAGE DOOR. Their Tech Joe arrived in the timeframe that was given to me. Joe was very polite & professional… I was impressed with his knowledge of the business & how he approached our issues with our door opener. He got thing’s working to a point where we can operate the door until we can get a new key pad which he ordered on the spot! We look forward to his return with our new key pad. We will definitely call Goody if we have any future issues.
Rick Mychajlonka
6 days ago
He was very honest and upfront with me, as well as had excellent customer service skills.
dave smith
6 days ago
Good service & people! Highly recommend Caleb & Clay. Great job.
Joanne Kadous
6 days ago
Technician was great! Very friendly- no pressure but through his inspection made me aware of the true condition of my garage door.
Call (602) 607-2226 for garage door cable repair in Phoenix, Mesa, Tucson and across Arizona. Same-day service is available. If a spring went at the same time, we handle both in the one visit.
We also do more than just repairs! Check out our tip-top selection of garage door replacements and installations.
